Current processing time :
5 - 7 daysCODES:
"GRATISVERSAND50" for free tracked domestic shipping for orders above 50€"INTLFREESHIP120" for free tracked International shipping for orders above 120€"USFREESHIPPING85" for US free tracked letter shipping for orders above 85€
-PROCESSING TIME-☆ I will try my best to process your order within 5-7 working days.
———————————————————-SHIPPING DETAILS-☆ All orders are shipped via Deutsche Post (DHL) from Germany.☆ Estimated delivery times:
- Germany : 1-10 business days
- EU and UK : 3-15 business days
- Canada and US : 1-4 weeks
- Rest of the world : 1-3 monthsAdditionally, please keep in mind that the shipping time is totally out of my control. Due to Covid-19, please be aware that you may experience shipping delays of up to 1-3 months Internationally, thank you for your understanding and patience.☆ Currently Deutsche Post (DHL) ships worldwide EXCEPT for these countries:
Cayman Island, Dominica, Honduras, Nicaragua, Trinidad and Tobago, Afghanistan, Syria, Turkmenistan, Yemen, French Polynesia, Lord Howe Island, New Caledonia, Libya, Mauritius, and Reunion.
———————————————————-INTERNATIONAL SHIPPING INFORMATION-☆ All flat items will be shipped as letters, the default shipping for flat items are UNTRACKED. However, tracking is available as an upgrade (additional cost) during checkout.☆ Non flat items will be shipped as goods and will automatically come with TRACKING. Non flat items include: washi tapes, binder clips, keychains, mini binders etc.———————————————————-I OFFER FREE TRACKED SHIPPING-☆ FREE DOMESTIC SHIPPING for total orders of 50€ and more (exclude shipping , and after discount if there’s any)☆ FREE INTERNATIONAL SHIPPING for total orders of 120€ or more (exclude shipping , and after discount if there’s any).It will automatically be applied during checkout when you have reached the required amount.
——————————————————-LOST SHIPPING-☆ Untracked mails that get lost during shipping are non-refundable, as the loss of the products is out of my control. With that in mind, please always double check your mailing details before checking out. If there is an error, please send me a request to change it through
Etsy / email me at: [email protected].
Once the package is shipped out, any errors on the addresses provided by customers is no longer my responsibility, and I can not resend the package nor refund to you.☆ Tracked mails that get lost during shipping are refundable when you haven’t received your package within 4 months. Please contact me through Etsy / email so I can help you with that.
——————————————————-RETURNS, EXCHANGES AND CANCELATIONS-☆ If you wish to cancel your order, please send me a request through Etsy within 1 hour of purchase. Once I have packed and shipped out your order, I can no longer accept your cancelation request.☆ Unfortunately I don’t accept returns or exchanges. All orders are checked and packed thoroughly before shipping, therefore any damages caused by shipping couriers is out of my control. Please keep in mind that we are small business and it would be impossible to replace all the damaged goods caused by the couriers, Thank you so much for your understanding.——————————————————If you still have any questions, feel free to reach out to me via Etsy / email me at : [email protected]. I will try my best to assist you.